Our support team is available to assist you 7 days a week.
Email: support@jjplanet.com
Please contact us with your Name, Email Address, Order Number (if applicable), and an explanation of your issue.
Delivery Information
Products are shipped from our United States warehouse or one of our International warehouse depending on your location.
We ship All Products via Registered Shipping. Tracking information is provided.
Most packages are shipped within a few business days of the order date. Please give us time to properly verify, pack, and ship your products.
During the holidays please allow for a delay in handling, shipping, and delivery times.
Multiple Shipments: In order to deliver your order as quickly as possible, we may ship items from different warehouses. This will not increase your shipping charges.